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If something looks fishy, it might be a phishing scam. Check out our guide to staying safe.

Phishing is a constant threat and comes in many forms. Luckily there are steps you can take to defend yourself from phishing scams.

What is “Phishing”

Phishing is the fraudulent attempt to obtain sensitive information, such as usernames, passwords, and other confidential information by getting you to send your personal data to the scam artist. Methods employed often include sending a malicious link disguised as a trusted source. Phishing attempts could appear in all communication channels, including social media (Twitter, Facebook), Messaging (Telegram, WhatsApp), SMS, voice call, email, or even in-person.

Specific examples:

Asking you to click on a link which looks like it comes from Crypto.com Asking you to deposit a small amount of funds to an address for identification, yet once you have made the transfer, there will be no way to revert it Asking for your login credentials Assisting you with your withdrawals/deposits Offering you free giveaways, airdrop or links to a suspicious trading platform Sending random, unprompted messages to you via email or SMS Asking you to verify your account immediately or else you’ll risk suspension of your account

Tips to avoid phishing scams

1. Activate the Anti-Phishing code for your Crypto.com App and Exchange accounts. It will help you to distinguish fake e-mails from legitimate correspondence. Read how to here, and here (note: if you have connected your accounts, then you need to do it just once).

Example:

2. Turn on your Two Factor Authentication (aka 2FA) within the Crypto.com App for additional security. Read how on our FAQ

3. Only trust official Crypto.com accounts that are verified with a “blue tick” (see the list of verified Crypto.com website, mobile apps and social media accounts below). If you’re unsure, you can double-check by visiting www.crypto.com and clicking on our social media links in our footer.

Examples:

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