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Having Trouble Accessing Theta Wallet Via Ledger Nano X

Hi all. I have no trouble accessing Ledger Live with my Nano X device, however, for the past four days, every time I try to access my Theta Wallet via my Nano X I get error messages saying that my device is not connected or I need to access the ETH app on my Nano X. I triple check my connection and that the ETH app is open yet I continue to get the same error messages. I'm getting worried now. Can anyone help out or point me in the right direction? Thank you.
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