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NEXO · 3w

Problems withdrawing USDT

Hi there, So I tried withdrawing USDT from my Nexo-wallet. The first "test" transaction went fine, received funds without issues.Then I decide to withdraw more, but now that transaction has been pending for 10 days now. I have made multiple support tickets already. They say they usually get back to people within 24h.No luck. Then they send me a mail it could take up to 7 days. I've treid their support chat, which is just another bot. And when the bot finally asks if you want to chat with a human, it all fails and closes down. ​ We've crossed the 10 day mark now and still no answer/money. (Yes, I've doublechecked I sent to the right wallet (same as the one I sent the test to) and no mistakes were made. SS added.) ​ Seeing their support is rather lackluster, maybe someone can help me here?
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