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NEXO · 1w

Nexo support is non existent

Guys, please think twice about it before using NEXO. I made a mistake in transferring some ETH out from Nexo account and the transaction failed and the fund **returned back to Nexo**. I raised a case on 8th May and contacted their support 6 times and everytime they say someone is looking at it but because of a "blockchain" issue, they will take extended time to resolve the issue. I mean this is a straight forward issue to check ETHERSCAN and see that the fund returned back to their wallet. So this is now **almost a month and I have not received any replies** on when the funds can be returned or what steps they will take. If you deposit any cryptos with them, just pray that there is no issue at all otherwise you will be stuck forever not having anyone who can help.
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