$1.47 -0.28%
NEXO · 3w

New user here: can't exchange Ethereum for Nexo Tokens

As the title says. I joined Nexo this past Friday and I successfully could deposit funds in crypto. I exchanged some Bitcoin for Nexo Tokens to take advantage of the loyalty program regarding interest rates. Then I tried to do the same with some ETH as well but I always stumble upon an error message saying that something went wrong. I tried today a couple of times to no avail. I still cannot proceed with the transaction. Is there some limit about which coins I can exchange for Nexo that should know about? Or is this just an error of the platform? I contacted support but I haven't heard back from them yet. Thanks for your help. :)
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