New user here: can't exchange Ethereum for Nexo Tokens
As the title says. I joined Nexo this past Friday and I successfully could deposit funds in crypto. I exchanged some Bitcoin for Nexo Tokens to take advantage of the loyalty program regarding interest rates.
Then I tried to do the same with some ETH as well but I always stumble upon an error message saying that something went wrong. I tried today a couple of times to no avail. I still cannot proceed with the transaction.
Is there some limit about which coins I can exchange for Nexo that should know about? Or is this just an error of the platform? I contacted support but I haven't heard back from them yet.
Thanks for your help. :)