I made a mistake and didn't input a memo when I sent Nexo to my account from Trust Wallet about 2 months ago, so this is my bad.
But damn, don't see an end in sight. I'm more just venting and reacting to their support emails that say "Sorry we have taken so long, reply in 24 hours if you still need help" or something like that. I always reply but then nothing happens. Rinse and repeat.