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NEXO · 4w

ETH deposit via a smart contract (internal transaction) not shown

Hey guys - I sent some ETH to my Nexo ETH wallet. But its not showing up - probably because it is an internal transaction coming from a smart contract. I contacted support - but no reply for 2 days 17 hrs. 1. Will they fix that manually? 2. How long does support normally take to get back to a customer?
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