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Nexo
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NEXO · 1w

ADA deposit not in Nexo Wallet despite Confirmation on Cardano Explorer

Hi Nexo Team, I deposited some ADA to my Nexo account but it is not showing up in my portfolio. When I view my Nexo ADA wallet in a Cardano blockchain explorer I see the ADA is there. I see this is the second time this has happened recently from the Reddit posts here which is concerning for me. Is there any reason why this is happening? I have had no issues depositing any other tokens into my Nexo account. support request: 00119496 Please help me.
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