I've been having some trouble accessing my NANO on nanowallet.io. I wasn't able to port/backup the 2FA from my old phone. I still have the wallet identifier hexadecimal code, password and my used email address.
I am able to login using those details but the wallet shows 0 balance, even when I generate tens of new accounts.
I'm probably being very dumb here but does anyone still run the wallet that can help?