Funds not in wallet

MoneroMonero
$145.47
3.46%
22D Ago
self.Monero
I did an exchange on ChangeNow for BTC to XMR. And after a while i still have not recvied them in my wallet. I contacted Change and they sent me over a document showing that it went through but i still can not see them in my wallet. It claims to be in sync but is there a way it could be mistaken, I am using remote nodes as the device I use does not have the space for local nodes. And does it even matter if i cant see it could i still send the XMR to someone without ever seeing the number in my wallet? ​ Edit: After trying out everything people said I installed it on my windows PC and it is now showing up. Thanks for the help.