Edit: **SO THEY REACTED AFTER I MADE THIS POST, AND GAVE ME MY MONEY BACK.** So you know how to treat such companies in the future.
Long story short: their debit cards are disfunctional, but they are taking orders. Waiting for mine almost 6 months now, also you can't do nothing with USD credit on your account. Read the details below:
*June 19th:* Joined Paycent platform and ordered Mastercard debit card.
*June 20th:* I'm verified. **"*****Verification successful! You may now enjoy the features and functionalities of Paycent. If you have any concerns, e-mail us at*** [***[email protected]
)***. Thank you for trusting Paycent, where every sent matters! Sincerely, Your Paycent Team*****"**
*July 19th:* Mastercard received but it's not functioning - can't assign PIN through mobile application. Mastercard NOT ACTIVATED, not matter they said they are about to activate it. Same day, they requested my passport again, no matter I'm already verified. **"We are about to activate your Paycent Solitaire Card, in order for us to do so, kindly note as per our records, your: · Passport should be a whole document. Please send the document to us as soon as possible by attaching it on your email response, so that we can get your card activated by our bank. Thank you in advance for your prompt action. Sincerely, Your Paycent Team"**
*August 3th:* They requested my proof of address again no matter I was already verified, I supplied it.
*August 25:* They suggested, and I accepted they replace Mastercard with UPayInternational (UPI) debit card. To this day (Nov 11), I did not receive it. **"Your card order is now updated and changed to UPI. Please wait for the bank to complete their verification process and activate the card. I trust I've explained everything clearly. Please let us know if you need any more information. Kind regards, Liam B. Customer Experience Team"**
*September 10th:* They said they will activate UPI virtual card - not activat...