Weekly Questions Thread including most frequently asked questions (FAQ CPU/NET/staking problems, unregistered tokens, ledger problems, howto get rewards?) - PLEASE! check the FAQ first, then ask your EOS questions here. Mostly all of the problems people have, can be solved reading the FAQ!
Before posting your question (especially with CPU problems), please refer to the new [r/EOS](https://www.reddit.com/r/EOS/) sidebar and go through the FAQ. It may have what you are looking for!
**ATTENTION THERE ARE SCAMMERS, TRYING TO STEAL YOUR TOKENS WHEN YOU NEED HELP!!!**
As soon you write here in Reddit for help or in public telegram channels, there are scammers waiting for you to steal your tokens. They will direct message (chat) you and say they are the admins, moderators or supporter. The profile looks sometimes exactly the same like the profile from an admin, but its not an admin. Its a scammer! The EOS admins, moderators or supporters from any subreddit or channel will NEVER EVER direct message or private chat with you! If you get a direct message, please block the user immediately and report them as scammers! Thanks!
If you still have questions after going through the side bar and FAQ, post them here and we will be happy to answer them for you.
# Frequently asked questions
**Unregistered EOS token holder**
Q: I am an unregistered EOS token holder and I have access to my Ethereum Private Key. What do I have to do?
A: EOS tokens (ERC-20) are frozen for ever. The first step is to go to [https://eosauthority.com](https://eosauthority.com) and enter your Ethereum address, that will show you one of the three
1. Registered - In which case, use the EOS private key used for registration. We recommend Anchor Wallet. After download [https://greymass.com/en/anchor/](https://greymass.com/en/anchor/), just insert your EOS private key to access to your EOS account
2. Fallback - In which case, you can use fallback to generate EOS private key from ETH private key
3. Unregisterd - Fallback did not apply and not registered - head to [https://eosauthority.com/unregistered?network=eos](https://eosauthority.com/unregistered?network=eos).
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