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Wrong amount debited from my card

Hello, I made a payment of 369.47€ and this amount is correctly reflected in the app. But I got debited 443.36€ indicated by the receipt mail and got the cashback on this amount. I get then all the history of payment and top up of the card since I started to use it and I should have left on my account something around 110€ but the app is showing 36.22€. Did you have a similar issue ? Do you know how fast they're fixing this kind of issue ?
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