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Why do Klarna payments not get cashback on the CDC card?

As the title says, whilst moving out I've spent hundreds on my Ruby card but paid through Klarna so I didn't have to transfer huge amounts straight away - and haven't got any cashback for it. The payments are on the card history so it knows the money was spent. I'm sure there's an explanation and I'm being dumb, but I do feel like I've lost out on some good rewards for no reason atm.
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