Virtually upgrading from a physical card possible?
On this subreddit, I've read a number of people talking about upgrading your card to a virtual one to avoid paying the $50 reissue fee.
I recently increased my stake and reached out to support to do that. However, they've told me it's not possible because I already have a physical card.
Any tips on how to upgrade virtually and avoid the reissue fee for a physical card? Did I completely misunderstand people upgrading to the virtual card?
If it helps add context, here's the tail-end of the conversation with support:
>Support: Since you already have a physical card issued, we wont be able to make the upgrade without the re-issuing fee.
>Me: Can I get a virtual card? I don’t need a physical one.
>Support: Once you apply for a physical card, there will be a fee even though you want to upgrade the virtual one only.
>Me: Can I cancel my physical card and application, then go virtual only?
>Support: Since you already have a physical card received, it does not really matter if you close it and then reopen it.
>With other words there is no need to do that, as it is pointless.