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CRO · 6d

Bank transfer not appeared after 24 hours - normally arrives within 30 mins

What's my best course of action to follow this up? I have sent many bank transfers to my CDC fiat wallet (GBP) with no issues at all before, all normally arriving within 30 minutes (usually only a couple), however my latest transfer hasn't arrived after 24 hours now. I double checked the payment details within CDC and they haven't changed, so the transfer definitely used the correct (previously used) bank details and reference. Using Starling bank.
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CRO +9.14% · twitter.com · 9h

UPDATE: The fix has been deployed and all functionality is back to normal. Scripts backfilling the missing credits are up and running, but it’s a slow process due to multiple checks required. Current ETA to complete it is 24 hours. Our team is working on speeding it up.

The fix has been deployed and all functionality is back to normal.Scripts backfilling the missing credits are up and running, but it’s a slow process due to multiple checks required. Current ETA to co...
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