$0.11994 -5.14%
CRO · 5w

Account Temporarily Disabled

Hi guys, I recently made a purchase of $1850 in eth and when I tried withdrawing to my metamask wallet, I received an email that my account is temporarily disabled and they need additional documents to verify my debit card. I have provided a picture of me holding my card, but I am curious if anyone else has gone through this process and how long this verification process takes. I have contacted customer support to ask for a time frame but they couldnt provide one for me.
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