$0.08764 -2.66%
CRO · 1w

A fee for re-issuing a card I never received?

I asked for the card in February. I received the notification it was shipped sometime in February. I have yet to receive the card. I contacted []( by email. They asked me to confirm my address and to provide a proof address to start an investigation. I provided the info like I did the first time I setup up the account. I receive an email asking me to pay a 10$ fee. I ask "A fee for what exactly?" The customer service agent replied, " It's a fee for re-issuing the card". I am trying to explain I never received the card. It's been some back and forth. 10$ or not, I am sorry, but paying a "re-issuing" fee for something I never received is quite ridiculous.  I should charge a fee for this!
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What is a Wrapped Token?

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CRO -2.66% · · 8h

What is a Wrapped Token?

Education Ecosystem is a decentralized ecosystem for learning about technologies and trying them out hands-on using free practical project examples.