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CRO · 4w

Staking for ruby card my address verification has been stuck at pending for 202days [NZ]

Started staking for my ruby card 4th of Feb. My address verification is still stuck at pending. I have contacted support multiple times. "We really have a huge backlog that we need to go trough and we are doing our best to review every request accordingly" I know for a fact it does not take this long to verify addresses. So what is going on?
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