I was elated when I was accepted and allowed to buy on crypto.com, I invested a small amount in choice cryptos, and finally they were starting to actually gain momentum.
Now when they’ve got their ATH, for some reason my account has been frozen, I can’t buy or sell, I can only see my total amount.
I’ve contacted support numerous times and they offer little to no help or information, I’ve been told the same thing multiple times.
“You’ll receive an email when the case is complete”
They don’t tell me why I’m being investigated, or by who, or for what reason.
If it’s anything like the verification process, I fear I won’t have access to my account for months.
Has anyone experienced similar?