$12,003.91 2.38%
BTC · 2w

Need advice Bitcoin hasn't arrived

TL;DR Was expecting 400 dollars in btc to my coinbase wallet three days and no funds I requested a payout through an online casino for 410$ they sent a email on july 17th at 3am PST saying they sent the bitcoin. My wallet is on coinbase. They did not give me a hash id so i cant look it up on blockchain explorer. They keep saying it will show up but it has been almost three days now. Is this something that happens? I just learned about the mempool and it was particularly high at around 50 million right around the time they claim to have sent the btc. They charge nothing for the transaction fee. Because of this im worried that the online casino did not send enough to incentive the miners to process my transaction Any advice or reassurance would be appreciated. I've tried contacting them to no avail so i figured i would get creative and thought of posting here. Thank you!
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