As part of our Q3 2017 focus on the fundamentals and our commitment to improving customer support, we’re pleased to announce phone support is now live for our customers. Phone support is another step in our commitment to making Coinbase the most trusted and easiest to use digital currency exchange.
Starting today, customers can contact Coinbase customer support via this phone number: +1 (888) 908–7930
Initially, phone support will be available to customers Monday through Friday, 8 A.M. to 5 P.M. Pacific Time, and phone agents will be able to help with:Trust and safety issues including the ability for customers to lock down their account in cases where they suspect their account may have been compromisedID verification issuesLimit increases
Phone agents will be unable to assist with account-specific inquiries such as:The status of a specific purchase or sale of digital currencyThe status of a specific deposit or withdrawal of digital currencyQuestions about a customer’s account history
Customers requiring assistance with account-specific inquiries can submit a request.