The leading retail and commercial bank, Santander, has gone live on SWIFT’s global payments innovation (gpi) service in Spain, the UK, Argentina and Poland. It will go live in Chile and Mexico before the end of the year, with further countries planned for 2019.
With SWIFT gpi, Santander can now offer a rapid cross-border payments service – with real-time payments tracking and transparency on bank fees and foreign exchange rates.
The widespread adoption of SWIFT gpi has been driven by demand for faster, more transparent cross-border payments. Nearly half of gpi payments are credited within 30 minutes, many within seconds – and almost 100% within 24 hours. The service also enables end-clients to track the status of their payments from end-to-end, and provides an unprecedented level of visibility into each payment – including information about each bank in the payment chain and any fees that have been deducted.
Since the launch of SWIFT gpi in 2017, Santander and SWIFT have worked closely on a global project with local implementations geared to the requirements of customers in each of the geographies in which Santander is present.
“For us, SWIFT gpi represents a good opportunity to improve the experience provided to our clients in their international payments, making the process faster and more transparent while simultaneously making our internal processes more efficient. We are looking forward to advancing in the following phases in order to achieve the best possible service in our payments offering,” said Eva Bueno Velayos, GTB Head, Santander España.
“In simple words, transparency brings trust, and trust brings longstanding fruitful relationships with our clients; this is why we love gpi. It is a big step forward for the payments industry and I have no doubt that Santander will continue to lead this transformation by delivering transparency, trust and the best customer experience to our clients.” said Bart Timmermans, GTB Head,...